Shipments for Repair or Return
Requests for shipping equipment or material to a vendor must be submitted to Procurement on a requisition form. The requisition must state how the item is to be shipped, value of the item, reason the item is to be shipped to the vendor, who is paying shipping and insurance costs, complete description of the item including model number, Research Foundation tag number, serial number, and complete "ship to address." The original purchase order number on which the material was acquired must be referenced for return of damaged items.
If repair costs other than shipping are to be incurred, a confirmed or written price quotation should be included, if available. Provide a vendor contact name and a return authorization number when required. Include the location of the item to be shipped and OSU Receiving & Shipping will be instructed to pick it up. Procurement will prepare the shipping documents. All items should be shipped in the original containers or professionally packed. If the investigator no longer has the original container, the supplier may need to be contacted in order to obtain the appropriate shipping container and packing material (or packing instructions). Insurers will not pay damage claims for inadequately packed items.
